Careers

Join the slow fashion revolution.

Textile Apparel is an Okanagan-owned, independent retailer of natural goods made with integrity. If you believe in quality and love to exceed customer expectations, we might be a fit.

CURRENT OPENINGS:

Full-time Keyholder (Sales Associate)

Location: Textile Apparel Store (Downtown Kelowna)
Job Type: Full-time (Shifts within 9:00 AM – 7:00 PM, Monday to Sunday)

Job Purpose:
As a Keyholder, you’ll play a leadership role in daily operations. You’ll support the sales team, open and close the store, and ensure every customer experience reflects our high standards of service, ethics, and professionalism.

Key Responsibilities:

Provide genuine, attentive service that builds long-term client relationships

Maintain expert-level product and brand knowledge

Open and close the store, following all security and operational protocols

Serve as Manager on Duty when leadership is off-site

Support sales goals and in-store event execution

Help train and guide team members when needed

Keep the sales floor, stockroom, and common areas clean and organized

Receive and organize inventory; maintain stock levels on the floor

Assist with special projects as required

Required Knowledge, Skills, and Experience:

Excellent communication and customer service skills

Proven sales ability in a customer-focused retail environment — this doesn't mean ringing people through a till; it means building relationships with customers so they ask for you when they return

Retail keyholder or supervisory experience preferred

Knowledge of apparel, textiles, or fashion is an asset

High level of integrity, discretion, and accountability

Comfortable working both independently and as part of a team

Working Conditions and Physical Requirements:

Must have flexible availability, including weekends and holidays

Able to stand for extended periods and lift boxes when required

Perks:

Staff discount

Supportive, team-oriented culture

Opportunity for growth within a locally owned, ethically minded business

Compensation:

Pay: $17.85–$22.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off

Store discount

How to Apply:
Please submit your resume and cover letter (written without the assistance of AI) to cj@textileapparel.ca. 

No social media inquiries, no phone calls please. If you do that, we're likely not going to hire you because you didn't pay attention to the details. We care about details. A lot.